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Make sure your authorized dealer is customer friendly PDF Print E-mail
Written by admin   
Thursday, 15 June 2006
There are many places where you can buy fine wristwatches. Wristwatches are some of the most popular gifts for the Christmas season. And how can people resist? They are both stylish and practical. Authorized dealers are normally the safest choice for buying an expensive watch, there are many other options. Making the most informed decision is always the best choice. Buying watches from authorized dealers is a sensible decision, though there may be times when you may not get the best deal. You will find yourself choosing between two authentic and genuine new watch purchase options. So how do you determine what factors you should most and least consider? This is not always the case with unauthorized dealers. They may offer you a better deal but you can never be sure about the genuineness of the watch.

The most important concept to understand before making a purchase decision is the difference between gray-market versus authorized dealers and how that affects the price, warranty coverage, and resale of a watch you purchase. You should have the knowledge about that the dealer is an authorized representative of the company and will not sell you a fake product.

Authorized dealers can special order accessories and unusual versions that non-authorized dealers usually cannot. You can also depend on authorized dealers to continue to service your watch even after the warranty has expired. You can also be certain that they will use original parts, which may not be available elsewhere in the market. In addition, authorized dealers can obtain customized and unusual accessories such as unique straps, dials and rare versions from the company. Also you do keep on your mind that some authorized dealers are adding their own 1 or 2 year warranty extensions over the manufacturer's factory warranty.

Here is another advantage of an Authorized dealer. Authorized dealer can be honored by any other authorized dealer and the manufacturer's service center. Always they have a keep in touch with the manufacturer in case your watch develops an unusual or complicated problem. Another benefit that certified watch dealers offer is the ‘switch policy’. This means that any certified dealer can undertake the servicing and repair of your watch even if you may have bought it from another dealer in another city or country. The only limiting condition here is that the purchase must have been made from a certified dealer only.

If you have made your selection, you do not have to physically visit an authorized dealer's showroom to make a purchase, you can merely place your order over the phone or Internet, and your watch will be delivered to your doorstep. You need not to be worry about the genuineness of such a delivery since it is coming from an authorized source. Most can accept a credit card purchase by telephone or fax and ship the watch to you.

have made your selection, you do not have to physically visit an authorized dealer's showroom to make a purchase, you can merely place your order over the phone or Internet, and your watch will be delivered to your doorstep. You need not to be worry about the genuineness of such a delivery since it is coming from an authorized source. Most can accept a credit card purchase by telephone or fax and ship the watch to you.

Be alert that all authorized dealers are not in customer friendly. There are some who may showcase only a limited number of models. There may be others, who may take advantage of their status, and charge more than the company price. Some dealers may employ salespersons who may be clueless about the important details and features of the watches. Authorized dealers are far from consistent or perfect. In addition to usually offering only modest discounts off of the manufacturer's retail price, authorized dealers sometimes come with disadvantages which would make you alert.

 
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